The Trump administration had pushed for more in-person verification to combat fraud, including requiring
office visits for certain claims. While the SSA has since relaxed some of those rules, direct deposit
changes still typically require online or in-person updates.
This policy shift could force nearly 2 million elderly and disabled individuals to visit SSA offices annually.
This poses challenges for those with limited mobility or internet access. AARP reports that 42% of older
adults lack reliable broadband, and identity verification can be difficult for many.