Even with the new emphasis on scheduled appointments, the Social Security Administration (SSA) has
made it clear that not all individuals will be turned away from local offices. People who are facing urgent
or special circumstances, such as members of vulnerable populations, military service members, or
individuals with terminal illnesses, will still be able to walk into Social Security offices without an
appointment.
The SSA has expressed a commitment to serving those who need immediate or specialized attention,
ensuring that they can access the services they require without unnecessary delays. This policy is aimed
at maintaining a balance between efficient operations and ensuring that people in urgent need of
assistance can still receive help promptly.